If you need further information or assistance, please call:
800-462-4429.
We are available to take your call Tuesday, Thursday, Friday, and
Saturday from 10:00 a.m. to 4:00 p.m. (CST). Outside of these hours,
please leave a message on our voice mail and we will get back to you promptly.
Guarantee You are assured of complete satisfaction with every purchase you make from Magic Needle, Inc. We offer only merchandise credits (no cash or credit card refunds). Returns must be made within 30 days of purchase.
Returns You must contact us within 10 days of receipt of your
order and request a return authorization number. Call us at 800-462-4429, or e-mail
us at hrich@magneedle.com.
Please note that you are responsible for the safe return of merchandise and for
all shipping costs.
Delivery
Orders may be shipped in separate parcels on separate days. Your credit card will be charged when the merchandise
is shipped. Merchandise paid with checks and money orders will be shipped upon receipt of payment (except wholesale customers billed "net 30").
International shipments must be prepaid. Recipients are responsible for duties and taxes.
Colors Colors shown in this online catalog are not exact. The colors you see depend on the settings of your computer monitor. As every monitor is different, we strive to make the color display pleasing and as close to actual as possible.
Materials Used All needlepoint canvases are skillfully hand painted
on Zweigart Orange Line Canvas. Pearl cotton threads are used in kits.
Getting Threads For Your Needlepoint Project Select "Kit" when you place a canvas into your shopping cart. Kitting is done with pearl cotton. (Kitting available for retail customers only.)
Blocking and Finishing Your Project We offer expert finishing service for all canvases. Please call 800-462-4429 to arrange for finishing service.
Payment Options We accept VISA, MasterCard, checks, and money orders.
